Luxury safari company has an exciting opportunity for a Direct Sales Operations Manager. This is a junior sales role for someone looking to grow within the sales team. Based in Sandton.

Experience required:

• 3- 4 years’ experience in touring/lodge reservations
• Background in B2C sales advantageous
• Microsoft Outlook with strong Excel skills
• Travel and Tourism Diploma or Industry experience
• Knowledge of Tourplan, Maximizer, WETU, Social media platforms of Facebook, Instagram and Blogs advantageous.

Duties include:

• Actively lead a team of Travel Specialists
• Support the Direct Sales activities of the regional businesses
• Aggressively pursue direct sales targets
• Optimize Team performance through training, exposure and feedback and quality assurance
• Maximising the Teams’ understanding of the Commission Calculator Tool and drivers
• Train and motivateTeam
• Enhance, streamline, and simplify the day-to-day operations of the Team
• Conduct regular one-on-one discussions with Team members
• Continuous feedback and information sharing with the Group Sales Manager
• Setting up of ad-hoc sales initiatives and campaigns
• Assistance with the setting up of the annual Direct lndaba
• Point of contact for teams’ Educational Requests
• Demonstrate ability to interact and cooperate with all employees
• Support the team on social media platforms and motivate team to maximize opportunities on social media
• Assist with recruitment, contracting, training and mentoring of new team members
• Impeccable governance of team contracts
• Monthly submission of direct sales reports
• Ensure brand compliance of all team interactions.

Skills required:

• Good understanding of terms and conditions, product knowledge, third-party destinations, general knowledge, third party and company Product destinations
• Understanding of E-commerce systems
• Understanding of SocialMediaPlatforms (Facebook, Twitter, Instagram, Trip Advisor)
• Computer – Microsoft Office Applications (Word, Excel, PowerPoint and Outlook)
• GIS, WETU, Maximizer, Tourplan and ESS
• Understanding of data and analyses done Problem-solving skills
• Excellent command of both spoken and written English (e.g., reporting)
• Market knowledge (Understanding the markets e.g. USA/Europe)
• Sales process and methodologies
• Experiential creativity (Crafting experiences)
• Understanding travel industry channels.

To apply please send CV to cv@executiveplacings.com