As a Senior Consultant or ‘Dreamcatcher’ you will lead the fulfilment of Guest Experiences at Micato Safaris. Entrusted as the guardian of exceptional guest experiences, you will ensure that every interaction is infused with warmth, hospitality, and meticulous attention to detail. Your role extends beyond traditional tour planning duties, you will have oversight of Concierge Operations, ensuring that Micato Safaris delivers its high standards of service. You will be responsible for on the ground delivery to ensure standards are upheld through vigorous quality control initiatives. With a keen focus on guest services, quality control, administration, and supplier relations, you will play a pivotal role in delivering unparalleled luxury guest experiences.