Tour Operator based in Cape Town.

Job Description

• Support the global cruise DMC’s and legal team in negotiating contracts with cruise lines to determine the best outcome for the company.
• Lead the project to consolidate cruise contracts, so there is one global contract / set of T&Cs for each cruise line.
• Undertaking financial analysis to help the relevant teams understand and improve the margins they generate and to also determine which what each contract is “worth” to the company.
• Collecting, monitoring, and studying data (internal & external) to recommend appropriate actions where necessary, particularly in relation to pricing.
• Support senior management and cruise operational teams on a wide range of issues, including commercial agreements, risk management, contract administration and accident/incident reports.
• Collaborate with internal stakeholders such as finance, global cruise operations and marketing to achieve business goals while mitigating legal and commercial risks.
• Utilize data to develop and implement strategies to optimize best commercial outcomes to support business objectives for global cruise activities.
• Stay updated on cruise industry trends, regulatory changes, and best practices to proactively address commercial challenges and opportunities.
• Conduct research and analysis, to produce market reports for the cruise teams as required, providing recommendations and solutions to commercial issues.
• Build and maintain strong relationships with cruise industry partners and stakeholders.

Qualifications
Matric Certificate Bachelors’ Degree or Diploma in Business Management or related field.

Skills

• Minimum of 5 years’ experience in commercial management including financial analysis, preferably within the cruise or travel industry, and for a global or multi-national corporation.
• Ability to work independently, manage multiple projects, and prioritize tasks effectively.·
• Strategic thinker with a proactive and solution-orientated approach.
• Excellent English communication and negotiation abilities – both written & verbal.
• Familiarity with cruise industry regulations and practices is an advantage.
• A strong work ethic, with time management and prioritisation skills to effectively to do what is required to get the job done.
• The ability to work well under pressure either independently or within a team environment.
• Can handle multiple projects simultaneously.
• An inquisitive, analytical, and enquiring mind.
• Advanced Excel skills.
• Integrity, openness, and honesty.
• The ability to travel globally, if required.

Benefits
Medical Aid, provident fund