Inbound Destination Management is looking for a Direct Travel Specialist with experience handling inbound bookings to Southern Africa for Direct Clients. This role is based in Sandton.

Experience required:

• Must have at least 5 years of reservation experience in an inbound tour operating environment
• A good knowledge of any of the following destinations – Tanzania, Kenya, Zanzibar, Zambia, South Africa, Botswana, Zimbabwe, Namibia, Mozambique, Rwanda, Uganda, Seychelles
• A good knowledge of FIT and Groups policies and procedures
• Communication skills and a good command of the English language
• Tourplan reservations system; added advantage.

Duties include:

• Calm and professional interaction with both suppliers and travel planners, telephonically & via email
• Creative and out-of-the-box planning and designing of itineraries
• Handling reservation requests either by email or telephonic
• Processing of reservations from quote to finalising, including reservations, invoicing and travel documents
• Professional servicing of dynamic direct guests
• Proactive selling of products and services ensuring the best possible safari for the guest
• Backup for colleagues when they are away from the office
• Expanding product knowledge through attending training sessions.

Extra info:

Saturday duty and cell phone duty on a rotation basis.  Public holiday duty and cell phone duty on a rotation basis.  Working hours – shift work required (07:00 – 15:30 & 09:30 – 18:00) on a rotation basis.

To apply please send updated CV and references to cv@executiveplacings.com