We are an established Inbound Tour Operator selling Southern Africa.

This is a fantastic opportunity for someone who has just completed their studies or has some hotel/concierge experience wishing to build a career in the travel industry.

Duties would include the following:

– Make reservations/bookings as per the customer’s request.

– Handle incoming supplier and agent calls

– Accurate loading of services into in-house system

– Conduct availability checks, booking checks and reconfirm all bookings. Resolve any availability challenges with suitable options

– Provide regular status report to the customers if any issues.

– Establish and maintain respectful, positive, confident, and effective communication and relationships with suppliers

– Attend off-site inspections to grow your product and supplier knowledge

– Can Do attitude and Teamwork is required. Assist colleagues when and if required.

– Be reliable, organised, flexible, and process driven

– Ability to work weekends, and/or handle after-hours emergency phone calls dealing with in-house client issues on a rotation basis.

– Able to work shifts – UK-based clients so 1hr or 2hr time difference

– Good written and spoken English.

Please Note: If you have not heard anything from us after 2 weeks of applying, please consider your application unsuccessful.