We are an established Inbound Tour Operator selling Southern Africa.

This is a fantastic opportunity for someone who has just completed their studies or has some hotel/concierge experience wishing to build a career in the travel industry.

Duties would include the following:

• Make reservations/bookings as per the customer’s request.
• Handle incoming supplier and agent calls.
• Accurate loading of services into inhouse system.
• Conduct availability checks, booking checks and reconfirm all bookings. Resolve any availability challenges with suitable options.Provide regular status report to the customers if any issues.
• Establish and maintain respectful, positive, confident, and effective communication and relationships with suppliers.
• Attend off-site inspections to grow your product and supplier knowledge.
• Can Do attitude and Teamwork is required. Assist colleagues when and if required.
• Be organised, flexible and process driven.
• Ability to work weekends, and/or handle after hours emergency phone dealing with inhouse client issues on a rotation basis.
• Able to work shifts – UK based clients so 1hr or 2hr time difference.
• Good written and spoken English.