Job Description
Our client is looking for a full-time Contracts Data Loader. In this role, you will be responsible for uploading and managing hotel contracts, internal flight contacts, being a subject matter expert and assisting the Reservations team when they have any queries or rates calculation issues. The ideal candidate will play a key role in maximising revenue generation by providing up to date information on stop sales and special offers. This position is based in Durban, with in-office work required Monday through Friday 09.00am to 18.00pm UK Hours.

Key Responsibilities:

• Data Loading – Accurately load and amend supplier contracts onto the company database in line with specific deadlines.
• Checking – Check loading input by other team members onto the database, against the original supplier contracts and correct any errors found.  Hotel Contract checking.
• Updating system for stop sales/inventory changes.
• Identify missing or incomplete contracts or information and requests from the relevant Product Manager.
• Notify the Product Manager where missing or incomplete information is likely to impact given deadlines.
• Support and assist in invoice discrepancies based on offer loaded.
• Creating of Hotel Codes (Meal plans, Room types, etc).
• Flight Errata, Hotel Errata, Country Errata – as and when needed.
• Assisting Reservations with calculations and queries as required.
• Process and validation on Accounts Invoices.

Qualifications
Relevant Travel qualification

Skills

• Previous experience within the travel industry as a Contracts Data Loader.
• Be able to demonstrate a high level of accuracy and attention to detail having ideally worked within the role of Administrator or Data Loader.
• Have proven data entry skills.
• Have the ability to interpret supplier contracts.
• Have strong communication skills.
• Be able to work as part of a team.
• Strong numeracy knowledge.
• A genuine passion for African safari holidays, with demonstrable knowledge of the destinations we offer.
• Excellent phone etiquette and communication skills.
• Strong organizational and time management skills.
• High attention to detail and excellent problem-solving abilities.
• Proficiency in reservation systems and MS Office.
• Proven track record of delivering high-quality results in a timely manner.

Salary/Package
Negotiable depending on experience.