Company with 7 lodges in Africa.

Job Description
The primary function is to identify develop and account manage a database of potential clients for a company with properties in Botswana and Mozambique.  This position will also require cross selling of other properties within the property portfolio.

Duties & Responsibilities:

• Business Development – Develops & foster good relationships with key clients, be it tour operators, travel agents and DMC’s.
• Research and establish a Sales Plan to increase the revenue for the properties.
• Comfortable handling the full sale cycle from cold calling to closing.
• Contract Negotiation.
• Cross sell properties within the Portfolio to increase the revenue for the group and grow market share.
• Integrated approach and effective communication to relevant stakeholders both internal and external to improve the service offering.
• Account Management – Develop a clear understanding of each client’s requirements and utilize the information to retain and grow business.
• Ensure Contracts are renewed for existing clientele.
• Host site inspections, presentations, training and FAM trips where necessary.
• Contract, Implementation and Administration.
• Participate in relevant trade shows.
• Integrated collaborative approach working with all stakeholders. Administration.
• Utilize CRM tools or filing systems to retain information and grow understanding and build upon the database.
• Update/ Maintain all database/contact lists for both Operations and Marketing.
• Prepare reports on competitors, trends and sales activities and monitor results on a monthly basis.

Qualifications
A recognized Sales Qualification is ideal

Skills

• Valid Driver’s Licence and Vehicle.
• Valid passport.
• Must be willing to travel nationally and internationally when required.
• A recognized Sales Qualification is ideal.
• 3 – 5 years’ experience in a similar position (within luxury hospitality – ESSENTIAL)
• Database of clients especially those who are interested in the 5 star/exclusive/ luxury market.
• Strategic analytical and data driven approach.
• Experience in working with Tour Operators, DMC’s, Event planners,
• Excellent oral and written communication skills.
• Interpersonal competencies and presentation skills.
• Results oriented and able to meet deadlines.
• Efficient in time management and can work without supervision – this is a remote position.
• The ability to interact, and work with multiple stakeholders to achieve service and departmental goals.
• A good understanding of budgeting and the ability to work within set budgets.

Benefits
Negotiable